“The machine has never run better.”
“We wanted a very specific scope of work for this outage, TGM worked with us to ensure this was met.”
“The response to our RFP was clear, concise, and with a very detailed schedule.”
“It is clear to anyone watching your crew work that PSG has a strong safety culture.”
“The team kept us updated and there were no surprises.”
“Of the bids we reviewed for this job, PSG had the most aggressive schedule and then met that schedule. This was a planned 60 day outage that was shortened to 45, so meeting the planned restart date was critical.”
“No leak, no issues, no defects. Very impressive.”
“Very detailed outage report. Better than I am accustomed to seeing.”
“The proposal for the inspection was detailed and thorough. Likewise for all extra work generating during the outage.”
“Documentation was accurate and detailed.”
“I would be glad to have PSG here for our next outage.”
“We had an unexpected issue with our turbine, obtaining a quote for a somewhat non-defined workscope was quick and reasonable.”
“All team members on site exhibited good safety practices.”
“The TFA issued daily reports and hunted us down when we needed to observe something or make decisions.”
“This was a repair, so schedule was fractal, but everyone kept working towards the goal so my perception of the entire job schedule after all done was very good.”
“Quality was very good.”
“Your crew created the value that we expect.”
“We had no safety concerns.”
“Your team was clear, concise, and a pleasure to work with.”
“The team handled everything that was thrown at us with professionalism.”
“Communications were great this project, this being the second project with the same team communications were outstanding.”
“PSG has performed very well for our business in both, planned and emergent work. The craftsmen performed quality workmanship. We look forward to working with PSG in the future.”
“The gentlemen who did the assessment was very knowledgeable and thorough in his work. He has helped us understand what we need to do in the short term and hopefully once we receive our report we will be able to develop a plan moving forward.”
“The TFA was great at letting us know how the job was proceeding.”
“PSG was great in making adjustments due to the COVID.”
“The quality and breakdown of the report was very good.”
“The Project Team was always open to dialogue to clarify all doubts.”
“This was the first time I’ve used TGM. That is always an unknown. TGM came in, set up and executed a very good outage even though we had rescheduled the outage due to issues within the mill. Overall, very pleased with TGM.”
“TGM clearly identified an obstacles and reported job status each day.”
“TGM was very flexible with their schedule when we had delays due to things out of our control.”
“Outstanding response time and communication.”
“Repair schedule was excellent.”
“Part delivery was quick.”
“We were having problems getting repaired at another Shop and PSG picked them up and made a quick delivery.”
“Bill Huey came onsite and quoted in person along with offering outage oversight feedback!”
“Within budget and quality appears to be great.”
“Returned faster than quoted.”
“Bill has been wonderful to deal with and gone above and beyond expectations and requests.”
“I am overall extremely pleased with OES. The crews that are sent to site are knowledgeable and professional. I would encourage the expansion of the wind turbine repair business as the field is growing and more turbines are sprouting every year. It would be comforting to know that you would have the manpower to support the need. I will continue to offer business to OES in the future.”
“It is a pleasure dealing Mike Cassidy. He is one of the best vendors that I deal with. He is quick to respond and makes any and all efforts to make us a priority.”
“Good communication with daily reports and meeting attendance.”
“PSG has been one of our main go to repair services during this outage.”
“Team performed excellent with great communication throughout.”
“Work area was kept nice and tight zero complaints.”
“Excellent daily communication.”
“Performed task well under expected timeframe.”
“Job was performed with the highest quality / excellent knowledge from crew.”
“Documentation was on time and punctual.”
“Sales had rapid response times for quotes and final invoices.”
“Overall satisfaction was 100%.”
“Support is almost immediate.”
“Jobs are always finished on time or earlier”
“All details are clearly communicated.”
“Great performance, cooperation and support during the whole GTG#3 outage. Also we would like to highlight the flexibility to support the troubleshooting of the problem occurred in Residue unit.”
“The quote for the job had a high detailed description of the tasks to be performed.”
“Our expectation is to complete all the Outages with Zero Incidents. PSG personnel proved to have a solid safety culture and we worked together to achieve our target.”
“We are a multicultural company with over 10 different Nationalities, the PSG personnel understand the value and importance to maintain a good communication and integrated smoothly in our team.”
“The PSG team reacted promptly to the difficulties arise during the job and completed the activities well within the schedule.”
“The personnel proved to be technically well prepared and with deep knowledge of the equipment they worked on.”
“The Reports where thoroughly prepared with good level of description and references.”
“Based on the performance of the PSG Team during this outage I would recommend it without hesitation for future other similar activities.”
“PSG responded to our inquiry promptly and professionally.”
“PSG has a very safe work practice culture and it is well appreciated here on site.”
“Project Management and Technical Director communicated with us on a continuous basis.”
“Schedule execution was achieve well in ahead of projected/budgeted schedule.”
“The entire site utilizes the services from PSG because of their expertise, leadership, safety and quality of work execution.”
“Job execution was performed in a timely and safe manner as always.”
“Sales support was thorough and complete. Left zero doubts of their capability.”
“As always the PSG crew is doing a great job. They offer good sound solutions, they are very technically sound and are cooperative with outstanding updates.
I appreciate you guys. Over the years I’ve seen a lot of turbine companies change owners, more than not it’s been rough on customers.
From my perspective, you all remain solid and customer focused, thanks again.”