Customer Satisfaction Survey Result

Receiving excellent feedback after a completed project is what makes all the effort worthwhile.  We work hard and continually interact with new and previous customers at facilities around the globe.  The personal aspect of our business is what gives us that determination to make each project a complete success.  There’s nothing better than receiving an excellent customer satisfaction survey at the end of a project.  Here are the results of a survey we received this month, and it really puts into perspective why we strive to be great.  Another excellent job by our project teams!

Quote Responsiveness:     Exceeded Expectations

“Responded with pricing and a very qualified crew on short notice”

Job Execution – Safety:     Exceeded Expectations

“Crew maintained a safety first culture from start to finish”

Job Execution – Communication:     Exceeded Expectations

“Project Lead maintained open and frequent communication throughout”

Job Execution – Schedule:     Exceeded Expectations

“Crew finished ahead of schedule while maintaining safe work practices”

Job Execution – Quality:     Exceeded Expectations

“Machine came up without issue and has been running perfectly since”

Job Execution – Documentation:     Exceeded Expectations

“Reports are always thorough and extensive.  More is better in my eyes”

Sales Support:     Exceeded Expectations

“Very responsive on short notice.  Much appreciated on our end.”

Accounting Support:     Exceeded Expectations

Overall Satisfaction:     Great – Definitely will consider you for future work

“You have been a top performer for us many times.”